Registration

Registration Policies

Gray Matter Marketing is a small business dedicated to promoting a healthy lifestyle with charitably focused events that highlight the communities we are fortunate to call hosts cities.

Refunds

Full refunds are allowed up to 30 days prior to the event.

Please email info@graymattermarketing.com to request a refund and include your name and the event name. There will be NO EXCEPTIONS made to requests after the 30 day prior deadline.

Deferrals

Deferrals to the next year’s race are allowed up to 30 days before the event.

Please email info@graymattermarketing.com to request a deferral. This will be available for you to register for the following year’s event. Instructions for using the deferral will be emailed to you.

Transfers

We do not allow transfers of registrations or bib swapping. No exceptions.

Eventbrite Credits

Our registration platform has phased out their credit program entirely. Eventbrite has sent out virtual Visa gift cards to anyone with outstanding credits. We apologize for any inconvenience caused by Eventbrite unexpectedly removing their credit program.

Shirt Policy

Race shirts are produced months in advance using registration data, historical sizing trends, and expected day-of participation rates. This allows us to match demand while minimizing excess inventory and environmental waste, however sizes may become limited if participation exceeds projections.

Participants who pick up their bib and shirt prior to race day are guaranteed the size selected at registration. Race day pickup does not guarantee size availability.

Size Exchanges

Participants will receive the size selected at registration. Size exchanges are not available at pickup. Exchanges may be offered after the race, pending availability.

Opt Out

Participants may choose to opt out of receiving a race shirt during registration. In doing so, the cost of shirt production will be donated to our charitable partners following the event.

Extreme Weather Policy

The oceanside course is exposed to wind and the elements. Runners should monitor the weather leading up to race day and prepare accordingly.

Our events are held rain or shine. However, there is always the potential for extreme or severe weather conditions. Race organizers will do as much as we can to ensure the experience is as safe as possible. In the event of severe weather, the race may be delayed as race officials consult public safety officers. If there is more than a short delay, if conditions persist, or the forecast calls for extreme weather, race officials reserve the right to alter or cancel the race. We do not schedule “rain dates”. Any decision to cancel an event is done as an absolute last resort and is made collectively with local risk management, police, fire & rescue, and medical personnel as appropriate. In such situations, there will be NO REFUNDS as registrants accept any such risk of their entry fee when signing up.

Please check the website, our Facebook page, and your email before the race for any changes or cancellations.